Description based on the Specified Commercial Transactions Act

Distributor
 KIKA LLC

representative person
 Yusuke Ikuta

location
 20-2 Higashimotomachi, Kita-ku, Kyoto City, Kyoto Prefecture
telephone number
 0754327254
email address
 books@kikagallery.com

Required fees other than the product price
 Standard shipping is 350 yen / Free shipping for purchases over 10,000 yen.


Payment method and timing

  • Credit card

Payment can be made by various credit cards.

  • Bank transfer

Bank name: Sumishin SBI Net Bank (bank code: 0038)
Branch name: Corporate First Branch (branch code: 106)
 Account number: 1664659
 Account name: DOKIKA *We apologize, but please note that bank transfer fees will be borne by the customer.

  • Online Payment

The following payment methods are available:

PayPal


Delivery time of the product
 We will ship within 2-5 business days after payment or order confirmation. * Closed on Saturdays, Sundays, and holidays.
Delivery method of the product
 Delivery by mail
Returns, defective products and cancellations
If you contact us within one week of receiving the product, we can accept returns or exchanges. However, please note that we cannot accept returns or exchanges for the following products:

  • a) Products that have been delivered more than 21 days ago
  • b) If the customer experiences scratches or stains
  • c) If the shipping box is missing
  • d) If the product page states that the item cannot be returned

We will cover all shipping costs for returns.
Refunds will be made within 5 business days after the product arrives at our company and we have inspected the condition.


Return deadline
 21 days after delivery